Our Indianapolis office: 317.222.5400
Copper Mountain Technologies offers our products and services other than calibration in accordance with the CMT Terms of Sale [PDF]. Unless otherwise specified on the Purchase Order and acknowledged by CMT in writing, Customers agree to the terms and conditions stated therein. CMT may accept the Terms and Conditions as provided by our Customers contingent upon review and acknowledgement on the Purchase Order.
CMT calibration services are offered in accordance with the CMT Calibration Terms of Service [PDF]. Unless otherwise specified on the Purchase Order and acknowledged by CMT in writing, Customers agree to the terms and conditions stated therein. CMT may accept the Terms and Conditions as provided by Customers contingent upon review and acknowledgement on the Services Order Form [xlsx].
Shipping and Delivery Order Processing
Once your product order is placed, Copper Mountain Technologies provides information on your order by email. If you have multiple items on your order, you may receive additional emails for each item. All items are stocked and shipped from Copper Mountain Technologies’ headquarters in Indianapolis, Indiana. We are able to ship anywhere in the world. No matter the destination, you can trust that your order will be quickly processed and safely delivered. Orders are shipped Monday through Friday with the potential exception of nationally observed holidays.
When you place a product order we will estimate delivery dates based upon the availability of your item(s), estimated weights and dimensions of total products ordered, and your shipment’s destination.
Domestic shipping: Domestic orders are shipped via UPS Ground unless otherwise specified. Please see the map below for estimated delivery times within the United States.
*Express shipping must be requested at time of order.
International shipping: International orders are shipped via FedEx Air unless otherwise specified. Please see the chart below for estimated delivery times and charges.
Orders shipped outside the United States may require additional information for customs processing. If that is the case, you will be contacted by a representative and this information will be collected before the order is shipped.
NOTE: Extra shipping costs may be associated with locations outside the United States due to local customs, duties, tariffs, and laws.
Sales tax is calculated based on the location of the purchaser; items shipped to locations outside of Indiana via a third party carrier (such as UPS or FedEx) will not incur sales tax as billed by the seller. Indiana purchasers will pay applicable sales tax (7.0%). Actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Shipment Notification Email
We'll send a shipment notification email when the item ships from our warehouse. The shipment notification email includes the carrier name, tracking number, and an estimated delivery date. You can click the tracking number link to track your package on the carrier's website. Orders are typically filled within two business days of placement and payment processing. If any item is back ordered or unavailable to ship within the quoted time period, we will contact you within two days from the date of your order and provide you an updated delivery date based on the soonest availability of the item. We request that the Purchase Order delivery date be amended at the time of notification to reflect our updated promise date to you. By default, the order will ship as available, unless we receive from you prior notification for an alternate shipping schedule.